FAQ
Q: What types of coins do you sell?
A: We sell a wide range of coins, including collectible coins, bullion, historical coins, and rare pieces. Each listing includes detailed descriptions and high-quality images.
Q: Do you authenticate the coins?
A: Yes, all coins are thoroughly inspected and authenticated by experts. We also provide certification details if the coin is graded by a third-party service like PCGS, CAC, NGC, ANACS.
Q: How can I sell my coins to you?
A: To sell your coins, please fill out our "Contact us" form with details and images of your items. We’ll evaluate them and provide an offer within 2-3 business days.
Q: Do you accept international orders?
A: No
Buying Coins
Q: Can I request additional information or images for a coin?
A: Absolutely. Contact us at info@titantreasuretrove.net, and we’ll be happy to provide more details or images.
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and bank transfers. Payment options may vary by location.
Q: Are there discounts for bulk purchases?
A: Yes, we may offer discounts for bulk purchases. Contact us to discuss your specific needs and get a custom quote.
Q: What is your return policy?
A: Due to the nature of collectible coins, all sales are final unless the item is damaged or does not match the description. For eligible returns, please contact us within 7 days of receiving your order.
Selling Coins
Q: How do you determine the value of my coins?
A: We evaluate coins based on their condition, rarity, demand, and market trends. Certified coins are appraised based on their grading.
Q: How long does it take to process my sale?
A: Once we receive your coins, we typically process sales within 3-5 business days and issue payment via your preferred method.
Q: Do you buy entire collections?
A: Yes, we buy both individual coins and entire collections. Contact us for a personalized evaluation.
Q: What if I disagree with your offer?
A: You are under no obligation to accept our offer. If you’re unsure, we recommend seeking a second opinion.
Shipping and Delivery
Q: How are coins packaged for shipping?
A: Coins are securely packaged in protective cases and tamper-proof materials to ensure they arrive safely.
Q: Do you offer insured shipping?
A: Yes, all orders are shipped with tracking and insurance for your peace of mind.
Q: Can I track my order?
A: Yes, once your order is shipped, you’ll receive a tracking number via email.
Q: What happens if my shipment is lost or damaged?
A: If your shipment is lost or damaged during transit, please contact us immediately. We’ll work with the carrier to resolve the issue and ensure you’re compensated.
Additional Questions
Q: Do you offer appraisals for coins?
A: No
Q: How do I care for my coins?
A: Handle coins by their edges, store them in protective cases, and avoid cleaning them as it may damage their surface and reduce their value.
Q: Can I visit your store in person?
A: Not at this time, all transactions are conducted online.
Q: How can I contact you for additional questions?
A: You can reach us via email at info@titantreasuretrove.net or phone at (480) 349-8318 Our customer service team is available 10AM-6PM CST.